Help category

Troubleshooting

Resolve publishing, availability, payment, domain, and access issues.

Website or widget is unavailable

Check plan access, publishing switches, route type, and saved configuration.

Trace pricing, dates, held reservations, shared capacity, buffers, and unavailable assets.

Distinguish platform configuration, disconnected, onboarding, restricted, and ready states.

Use the saved domain’s exact DNS instructions and distinguish pending from review-requested state.